DCC SerCom
SerCom Distribution markets and sells IT and entertainment products to the Retail market, the Reseller market and the Enterprise market in Britain, Ireland, France, Spain, Portugal, the Netherlands, Belgium and Luxembourg. SerCom Solutions provides outsourced procurement and supply chain management services in Ireland, Poland, China, Mexico and the USA.
DCC SerCom currently employs approximately 1,700 people.
Performance Management
DCC SerCom is focused on delivering sustained profit growth and superior returns on capital employed. The performance of the business is closely monitored through a range of performance indicators, including sales growth, gross margins, rebate target achievement, operational and cost efficiencies, operating profit, cash flow and capital utilisation.
Over the past ten years, DCC SerCom has achieved a compound annual growth rate of 3.1% in operating profit.