DCC SerCom

SerCom Distribution markets and sells IT and entertainment products to the Retail market, the Reseller market and the Enterprise market.  SerCom Solutions provides outsourced procurement and supply chain management services in Ireland, Poland, China and the USA.

DCC SerCom currently employs 1,340 people.

Businesses and Markets

SerCom Distribution

  • The Retail business sells to a broad range of retailers, e-tailers and catalogue retailers in Britain, Ireland and France.  Products include business software, games consoles, software & peripherals, consumer electronics, DVDs and audio visual accessories.  End users are typically consumers.
  • The Reseller business sells to a broad range of resellers and computer dealers in Britain and Ireland.  Products include PCs, servers, printers, peripherals, storage and network products. End users are generally smalll or medium sized businesesses.
  • The Enterprise business sells to value added resellers, large account resellers and independent software vendors in France, Iberia, Benelux, Britain and Ireland.  Products include a range of servers, storage and data management, security, storage and virtualisation software from a broad range of vendors.  End users are generally large businesses.

SerCom Distribution partners with the world's leading IT and consumer electronics brands. The business also distributes a range of complementary consumer electronic products and accessories under its own brands, Linx and Exspect.

SerCom Solutions 

Headquartered in Ireland with operations in Poland, the United States and China, SerCom Solutions delivers a range of specialist supply chain management services including procurement, sourcing, demand management, consigned stock programmes, contract hardware assembly, vendor and end-user fulfilment and desktop publishing.

The business is a strategic supply chain partner for many of the world's leading technology and telecommunications companies and is working closely with SerCom Distribution on the sourcing and supply of DCC's own brand products.

Strategy and Development

DCC SerCom's strategy is to deliver consistent long-term profit growth and industry leading overall returns on capital employed.  SerCom Distribution will continue to broaden its product and service offering with a particular focus on the retail and enterprise markets and on deriving maximum synergies from the recent Banque Magnetique acquisition.  SerCom Solutions will continue to extend its world class procurement and sourcing services in the Americas and the Far East.

Performance Management

DCC SerCom is focused on delivering sustained profit growth and superior returns on capital employed.  The performance of the business is closely monitored through a range of performance indicators, including sales growth, gross margins, rebate target achievement, operational and cost efficiencies, operating profit, cash flow and capital utilisation. Over the past ten years, DCC SerCom has achieved a compound annual growth rate of 7.0% in operating profit.

Relevant Links
http://www.altimate-group.com
http://www.banquemagnetique.fr
http://www.gem.co.uk
http://www.micro-p.com
http://www.msegroup.ie
http://www.sercomsolutions.com
http://www.sharptext.com